Purpose As a member of our close-knit Research and Insights team, you will champion the value of research as part of delivery best practice across all digital products and services. Orientation Champion design research as a discipline and a practice with clients and colleagues alike - Advocating … do. Years of Experience A minimum of 6 years of relevant experience including 4+ years of experience conducting different aspects of qualitative and quantitative research such as: planning, executing, analysis, synthesis, deliverable creation; design research leadership and managerial experience. Requirements Personal Ensure the products and services we deliver … are grounded in a deep and contextual understanding of what matters to the people we are designing for Lead research activities including research planning, fieldwork execution, analysis, synthesis, research story, and deliverables Define research plans based on relevant research and business objectives, understand which methodologies More ❯
additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other … digital platforms. These techniques may encompass ethnographicresearch, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical … backgrounds to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences. Required technical and professional expertise Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing, and More ❯
Director of Service Design and Research page is loaded Director of Service Design and Research Apply locations London Amsterdam Aalborg time type Full time posted on Posted Yesterday job requisition id R93683 About our Team: Elsevier's Academic & Government (A&G) is committed to advancing research, education … institutional success through intelligent, purpose-driven technology and analytics. From empowering faculty and researchers with tools like Interfolio and Pure to enhancing institutional planning, research assessment, and academic discovery, our solutions support the full research and education lifecycle. By integrating data, workflows, and insights across teaching, research … funders, and governments navigate complexity, demonstrate impact, and drive meaningful outcomes in a rapidly evolving academic landscape. About the Role: The Service Design and Research Team is a strategic function within Elsevier Academic & Government's UX team, focused on shaping user-centric experiences across products and services. Positioned at More ❯
organized, and able to effectively prioritize and advise multiple stakeholders. SKILLS • Excellent communication skills, written and oral. Excellent presentation skills. • Workshop facilitation. • UX and ethnographic research. • Ability to fluidly and confidently work in ambiguous situations. • Provide leadership in challenging situations through clarity, tact and diplomacy. • Ability to identify and More ❯
context. The key skills for this role are as follows: SKILLS Excellent communication skills, written and oral. Excellent presentation skills. Workshop facilitation. UX and ethnographic research. Ability to fluidly and confidently work in ambiguous situations. Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and More ❯
the best outcomes regardless of the context. Key Skills: Excellent communication skills, both written and oral, with strong presentation abilities. Workshop facilitation. UX and ethnographic research. Ability to work confidently in ambiguous situations. Providing leadership in challenging situations through clarity, tact, and diplomacy. Ability to identify and communicate the More ❯
been fundamental to the creation of digital products and services from end to end; foremostly sitemaps, wireframes and specifications, but also customer and stakeholder research, expert assessment of key user flows, usability testing and advising on content. Effectively managed time to facilitate the delivery of a digital product on … budget and on time. Played a key role in creating, planning and facilitating research and user testing activities; from in-person ethnographic studies to one-on-one user testing Created user journeys, information hierarchies and experience design approaches at different levels of fidelity to suit your audience, in … some of the best brands out there. This role is all about supporting the direction and development of customer experiences that matter - from primary research through to functional requirements. We're looking for someone passionate about all aspects of the user centred design process - auditing, researching and crystalising an More ❯
