Amazon Customer Connect & Service Platform Specialist
- Hiring Organisation
- Ocado Technology
- Location
- Doncaster, South Yorkshire, UK
- Employment Type
- Full-time
/CD pipelines. Customising the Amazon Connect Agent Workspace, Cases and tasks. Supporting multi-tenant or business-to-business (B2B) customer support platforms. Event-driven design using EventBridge, SQS and Lambda. Reporting and analytics, such as BigQuery, Looker or contact centre analytics. JavaScript or TypeScript development. Telephony, number ...