IT Support Engineer
England, United Kingdom
ITSS Recruitment Ltd
ensuring faults are logged, managed and that SLAs are met Resolve incidents quickly using remote support tools Assist with Windows operating systems and Office 365 email solutions Support Exchange mailbox management (Exchange 2007/2010/2013/2016) Manage Active Directory users/computers Support basic client-side networking and hardware issues (HP … and Dell) Collaborate with team members to deliver a high level of customer service Qualifications Strong basis knowledge in Windows 7/10, Office 365, Exchange, Active Directory Experience with remote support tools and resolving incidents efficiently Prior experience in a Managed Service Desk environment is beneficial Self-motivated, good communicator with problem-solving abilities and organisational skills More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: