1 of 1 Exploratory Analysis Jobs in Glasgow

Purpose: As a Global Customer Experience & Data Analytics Leader, you will be a strategic partner in transforming the customer journey through data-driven insights, voice of the customer (VoC) analysis, and cross-functional collaboration. This role blends deep analytical expertise with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. … closed-loop processes that drive change and enhance customer satisfaction. Promote a customer-first culture by storytelling and delivering clear, engaging insights that inspire action and behaviour change. Data Analysis & Strategic Insight : Collect and analyse customer and business data from CRM systems, transactional databases, surveys, and feedback platforms. Use statistical techniques, exploratory analysis, and predictive modelling to … senior decision-makers. Data Management & Engineering : Analyse and optimise data structures and schemas to support efficient and integrated analytics solutions. Ensure data quality, consistency, and accessibility to support robust analysis and insight generation. Reporting, Visualisation & Communication : Develop and deliver impactful dashboards, reports, and visual presentations to communicate insights clearly and drive strategic decisions. Tailor messaging and formats for various More ❯