2 of 2 Fat Client Jobs in Yorkshire

in the related field. Awareness of at least one of the following infrastructure support components: Ø PPG standard desktop, tools & utilities, Ø IT networks and voice services, Ø Thin Client technology (Citrix), Ø Ticket handling tools/cross team troubleshooting Understanding of IT Service Management concepts; Strong verbal communication skills, including the ability to document operations procedures; Strong customer More ❯

or international organisation and understanding of the technical terms used in IT Experience of remotely providing support in a Windows environment Experience and understanding of support in a thin client environment Developed knowledge of and experience of dealing with voice and mobile telecommunications. Experience of working with Microsoft Office packages (Word, Excel and PowerPoint). Experience of using and More ❯