2 of 2 Fault Analysis Jobs in Northern Ireland

to ensure the delivery of effective and efficient IT and Radio/Telephony Services to allow the organisation to achieve its objectives." - Provide end user support and undertake complex fault diagnosis and resolution for the full range of IT Systems within the organisation ensuring that assigned faults are managed in accordance with policies and procedures. - Undertake routine maintenance and … fault analysis, diagnosis and resolution for the full range of IT and Telephony Services in use within the organisation. - Provide Primary Frontline support for all of the Hardware and Software used by both of the organisation's Control Rooms and all associated services. - Maintain and develop Active Directory and Email accounts across the organisation as directed by ICT … by the ICT Manager. - Provide frontline technical end user support for all IT Systems via the use and maintenance of the Help Desk Call Management System; interpreting and investigating fault calls and diagnosing and resolving any underlying issues with Hardware or Software using own expertise, liaising with third parties if necessary in order to achieve a satisfactory and timely More ❯

wide range of systems and devices. Key Responsibilities Support the development and implementation of the organisation's IT strategy and related policies. Provide end-user support and perform complex fault diagnosis and resolution across all IT systems. Conduct routine maintenance and fault analysis for IT and Telephony services. Deliver primary frontline support for hardware and software used More ❯