IT Field Delivery Engineer
- Hiring Organisation
- Verelogic Recruitment
- Location
- County Down, Northern Ireland, United Kingdom
- Employment Type
- Permanent
Senior IT Field Engineer Belfast Role Purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Key Responsibilities: Undertake advanced … where required due to planned or unplanned absence Achieve the dynamic KPI targets set for the role Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details in real time and gain full understanding of the customer's SLA requirements ...