Field Service Engineer
- Location
- Horsham, Sussex, United Kingdom
Reports to: Head of Services Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet … enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk ...