2 of 2 Field Hardware Engineer Jobs in the UK

Role Purpose: Working as a Field Services Engineer, your role will include the maintenance and support for field based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area, where the average travel time per ticket is 30 minutes nationally. All tasks should be completed in line … guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: Must have … a full valid UK drivers licence and own Car. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem solving mindset We are committed to equality of opportunity for all staff More ❯

and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident … manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer More ❯