2 of 2 Field Service Engineer Jobs in Belfast

Field Service & Installation Engineer, Northern Ireland (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking … with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role. Are you an experienced Field Service & Installation Engineer looking for a new opportunity and challenge? How about the opportunity to join a market leading telematics company, that works ...

First point of contact for Customers Provide 1st Line diagnosis and resolution Maintain a high level of 1st time fix rates Logging incidents and service requests from customers received via telephone, email and customer portal and process accordingly To provide an excellent level of customer service and value … resolver groups when required Ensure customers are kept updated on progress of tickets Prioritisation and management of workload and tasks, working within contractual Service Level Agreements Work in accordance to company policies, procedures and standards Maintain awareness of current appropriate technologies used by customers Update and share knowledge gained ...