IT Field Service Engineer
- Hiring Organisation
- Roc Search Limited
- Location
- Derbyshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
maintain technical documentation. Assist with equipment replacements, deployments and site roll-outs. Support new site implementations and site decommissioning where required. Manage incidents and service requests through to resolution within agreed SLAs. Escalate issues to third parties where appropriate and monitor them through to completion. Work closely with wider … infrastructure, support and technical teams. Provide excellent customer service and build strong relationships with internal users. Travel to different sites at short notice where required. Essential Skills & Experience Strong experience supporting desktops and laptops in a technical support environment. Good knowledge of Windows 10 and Windows 11 . Strong ...