Field Service Engineer
- Hiring Organisation
- Principal I Ltd
- Location
- Horsham, West Sussex, South East, United Kingdom
- Employment Type
- Permanent
Reports to: Head of Services Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. … Targets & Outcomes Meet all target Response times and KPIs Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers ...