Field Engineer, Printer Service Technician, Print Technician
- Hiring Organisation
- Experis
- Location
- Newport, UK
- Employment Type
- Full-time
client sites to resolve technical issues as directed by call control, meeting targeted response and resolution times. Accurately maintain technical records using PDA and service support tools; communicate effectively with call control throughout each job. Organise and maintain a suitable vehicle or on-site spare parts kit to minimise … time. Attend technical training courses, seminars, and online modules to maintain product knowledge and technical competency. Collaborate with internal departments to maintain high service standards. Escalate technical observations through the appropriate technical channels to support swift resolution of customer or equipment issues. Deliver basic end-user training and support ...