1 of 1 Fire and Rescue Jobs in the West Midlands

range of council service areas. With the focus being on AI solutions We have an excellent track record on supporting apprentices through to permanent employment. Role The skills, knowledge and behaviours developed in this post will enable the post-holder to complete the Level 3 Digital Support Technician apprenticeship aligned to this role. Collaborate with internal teams to identify opportunities … for automation and digital optimisation Gather and document user requirements to assist in the delivery of end-user focused products Design, build, and test Copilot Studio agents to automate routine tasks and improve service delivery Support services in adopting AI tools and digital workflows, including Microsoft 365 and Copilot Provide support to more complex, organisational AI projects where appropriate Provide … technical support to customers through a range of communication channels Create and maintain documentation and user guides for deployed agents and digital solutions Monitor agent performance and gather feedback to inform improvements Take responsibility for own continuous professional development (CPD) by keeping up to date with emerging AI and automation technologies and share insights with the team Contribute to internal More ❯