Customer Service Operations Manager
- Hiring Organisation
- NearTech Search
- Location
- City of London, London, United Kingdom
Customer Service Operations Specialist (Data & AI) A fast-growing consumer-focused business is looking for a highly data-driven CX Operations Manager to help optimise and scale customer support operations through AI-enabled tooling … automation and smarter workflows. This is a hands-on individual contributor role sitting within the Customer Experience function, working closely with Product, Engineering and GenAI teams to improve operational performance, tooling and customer experience through data-led decision making. You’ll play a key role in evolving AI ...