2 of 2 Google Workspace Jobs in Doncaster

everyone feels at home. What you'll be doing Diagnose and resolve hardware and software issues. Configure and deploy laptops, desktops, printers, mobile devices, handheld terminals, tablets and google meet hardware. Support mobile devices e.g. tablets and smartphones running iOS and Android OS Manage individual ticket queues, SLAs and adhering to high levels of ticket hygiene. Escalate tickets … to ensure efficient resolutions. Participate in the 2nd line on-call rota, approximately 1 in every 5 weeks. The role is for you if... Knowledge of Google workspace, Active directory, Group policy, and Microsoft 365. Demonstrable all-round knowledge of Windows 10 and 11. Knowledge of Chrome OS, MacOS, Android, and iOS. Good understanding of TCP/… practical experience troubleshooting faults in a technical environment. Experience working in an IT Service organisation or in a retail organisation. Industry certifications are desired but not essential - Microsoft, Google, ITIL, Cisco, CompTIA. Financial and commercial awareness. Proactive approach to self developing and maintaining knowledge of new and emerging technologies through industry sources, as well as formalised training and More ❯

experience in managing senior stakeholders and third-party suppliers. Sound understanding of the software development lifecycle and project management frameworks. Experience with key tools such as JIRA and Google Suite. More ❯