Are you a recent graduate in Electronics with a passion for problem-solving and a knack for understanding complex systems? A leading technology company is seeking a GraduateTechnical Support Engineer to join its dynamic team. This role offers a unique chance to apply your academic knowledge in a real-world setting, providing invaluable support to … customers and ensuring their technical issues are resolved efficiently. The company designs industrial electronic products, and you will be supporting engineers at their customers, often with complex technical issues. So, this role will make good use of the electronics knowledge gained in your degree. In this role, the GraduateTechnical Support Engineer will support customers … experiencing technical difficulties. The primary responsibility is to diagnose and troubleshoot issues related to electronic products, ensuring swift and effective solutions. This position demands a solid understanding of electronics, including the ability to read and interpret circuit diagrams and schematics. The successful candidate will also possess excellent written and verbal communication skills, essential for conveying complex technical information More ❯
An exciting opportunity for an experienced technical support professional to join a market-leading, disruptive software company in London as a Customer Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some of the brightest minds in the … that is at the forefront of innovation. As the first point of contact for customer issues, you’ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London– 3 days in office/2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Customer Support Engineer: Commercial experience … in a technical support position This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Basic scripting knowledge in Python or Bash beneficial You really care about the customer experience and have experience More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
ClearCourse
Company description: ClearCourse Job description: Are you a recent graduate with exceptional interpersonal and communication skills who can think logically to solve problems? As aTechnical Services Engineer at BlueZinc, part of CearCourse, you will be responsible for logging and addressing tickets, maintaining detailed records of customer interactions, and engaging with customers professionally and amicably. This role encompasses various … areas such as Technical Support, Bug Investigations, Knowledge Base Articles, Onboarding, Migrations, and Bespoke Template work. Candidates must prioritise teamwork, taking ownership of tickets until resolution. Building positive relationships with both colleagues and customers is crucial. Essential attributes include a confident telephone demeanor, a helpful attitude, and a proactive approach to problem-solving. About ClearCourse ClearCourse Group is a More ❯
Company description: ClearCourse Job description: Are you a recent graduate with exceptional interpersonal and communication skills who can think logically to solve problems? As aTechnical Services Engineer at BlueZinc, part of CearCourse, you will be responsible for logging and addressing tickets, maintaining detailed records of customer interactions, and engaging with customers professionally and amicably. This role encompasses various … areas such as Technical Support, Bug Investigations, Knowledge Base Articles, Onboarding, Migrations, and Bespoke Template work. Candidates must prioritise teamwork, taking ownership of tickets until resolution. Building positive relationships with both colleagues and customers is crucial. Essential attributes include a confident telephone demeanor, a helpful attitude, and a proactive approach to problem-solving. About ClearCourse ClearCourse Group is a More ❯
Company description: ClearCourse Job description: Are you a recent graduate with exceptional interpersonal and communication skills who can think logically to solve problems? As aTechnical Services Engineer at BlueZinc, part of CearCourse, you will be responsible for logging and addressing tickets, maintaining detailed records of customer interactions, and engaging with customers professionally and amicably. This role encompasses various … areas such as Technical Support, Bug Investigations, Knowledge Base Articles, Onboarding, Migrations, and Bespoke Template work. Candidates must prioritise teamwork, taking ownership of tickets until resolution. Building positive relationships with both colleagues and customers is crucial. Essential attributes include a confident telephone demeanor, a helpful attitude, and a proactive approach to problem-solving. About ClearCourse ClearCourse Group is a More ❯
