Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits LOCATION: Knowsley, Merseyside, North … 9.00am 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer/IT Support Technician you will report into the IT Manager, where you will support … to review. DUTIES Your duties as the Technical Support Engineer/IT Support Technician include: Provide 1st line support, assistance, and problem solving for stakeholders Provide troubleshooting, monitoring and maintenance of the ICT systems Collaborate to maintain ongoing assurance that ICT services are compliant with adopted security standards (PCI-DSS, ISO 27001) Maintain an overall understanding of the operation More ❯
Group Policy, Hyper-V, backup solutions Networking, including DHCP, DNS, routing, VLAN, firewall, and VPN technologies Designing, implementing and supporting IT environments to meet business needs Capacity management Basic hardwaremaintenance of servers and PCs Significant experience of the following will be beneficial: Microsoft Exchange Server IT security frameworks such as ISO 27001, Cyber Essentials DevOps tools and More ❯
documentation of IT systems, changes, and protocols. Requirements: Proven experience in School IT support/management or IT Manager roles . Strong technical knowledge of Windows environments, networks, and hardware maintenance. Experience with project management in IT contexts, particularly within an educational setting. Familiarity with school safeguarding policies and the handling of sensitive data. Knowledge of cyber security best More ❯
documentation of IT systems, changes, and protocols. Requirements: Proven experience in School IT support/management or IT Manager roles . Strong technical knowledge of Windows environments, networks, and hardware maintenance. Experience with project management in IT contexts, particularly within an educational setting. Familiarity with school safeguarding policies and the handling of sensitive data. Knowledge of cyber security best More ❯
