2 of 2 Head of Delivery Jobs in the South East

JOB TITLE: Head of Service Delivery LOCATION: London, Greater London SALARY: £90,000 - £110,000 21 days holiday | Private Healthcare | Pension Scheme WAY OF WORKING: Full Time, Hybrid THE BUSINESS: We're a forward-thinking digital partner with a strong track record of helping organisations optimise their technology landscape. Renowned for delivering reliable, cutting-edge … long-standing relationships with clients who trust us to keep their systems secure, efficient and ready for what’s next. Our workplace culture is something we’re genuinely proud of clear communication, mutual respect, and a genuine commitment to growth are at the heart of how we operate. Team members tend to stay for the long haul, because … we invest in their development, encourage initiative, and reward excellence. If you're driven, curious, and serious about making an impact, you'll fit right in. HEAD OF SERVICE DELIVERY: Strategic Service Leadership Own and evolve the overall service delivery model , ensuring it remains scalable, efficient, and customer focused. Define and refine KPIs, SLAs, and service More ❯

HEAD OF SERVICE DELIVERY ️Hours: 35 hours per week Shift pattern: Monday - Friday 09:00-17:00 with on call responsibilities Salary: up to £80,000 per annum Location: Hybrid -New Milton This role is a UK based role and any hybrid/remote work must also be within the UK. Start Date : August 2025 Appello Perks … friends' discounts on our services & products Private Medical Insurance - Family Cover Pension Scheme, up to 5% Company matched Free on-site parking THE ROLE Appello is seeking an experienced Head of Service Delivery to lead the operational stability of our IT services. This pivotal role ensures that our IT operations are resilient, cost-effective, and aligned … with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with, Technical Operations, Change Management, and third-party suppliers to maintain high service standards and drive continuous improvement. IT Operations Management Oversee daily IT operations More ❯