needs. Job Title: HeadofTechnology Support Working hours: 40 What You'll Be Doing: Oversee the digital and core IT Service desk and system management (maintenance, support, small change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse … Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT teams. Establish new and report on existing progress reports and performance metrics to measure IT effectiveness and productivity. Provide first call support for … are interested in this position, then press the Apply Now button . Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application More ❯
M17, Eccles, City and Borough of Salford, Greater Manchester, United Kingdom
Reliance High Tech
complex environments with the highest stakes, and always with integrity and customer focus. This is an ideal step-up role for a technically strong IT professional ready to move into formal leadership. As HeadofIT & Digital Services, you'll lead three growing teams … IT, Software Development, and Information Security—while remaining hands-on in delivery, automation, and systems improvement. This hybrid “doer-manager” role offers the opportunity to drive internal change, enhance service delivery, and shape a high-performing tech function aligned with business goals. Your Responsibilities Drive improvements across internal IT systems, infrastructure, and support processes Contribute hands-on to technology projects, especially in automation and service optimisation Shape and grow the internal IT, InfoSec, and software development capabilities Work closely with stakeholders to identify inefficiencies and deliver practical, tech-enabled solutions Support the development and delivery ofMore ❯
complex environments with the highest stakes, and always with integrity and customer focus. This is an ideal step-up role for a technically strong IT professional ready to move into formal leadership. As HeadofIT & Digital Services, you'll lead three growing teams … IT, Software Development, and Information Security while remaining hands-on in delivery, automation, and systems improvement. This hybrid doer-manager role offers the opportunity to drive internal change, enhance service delivery, and shape a high-performing tech function aligned with business goals. Your Responsibilities Drive improvements across internal IT systems, infrastructure, and support processes Contribute hands-on to technology projects, especially in automation and service optimisation Shape and grow the internal IT, InfoSec, and software development capabilities Work closely with stakeholders to identify inefficiencies and deliver practical, tech-enabled solutions Support the development and delivery ofMore ❯