1 of 1 Help Desk Analyst Jobs in Glasgow

an organisation driven by strong values and a firm commitment to choice, dignity and social inclusion. Our IT department are looking for a Helpdesk Analyst to join us on a full-time basis. The Helpdesk Analyst will be the first point of contact for all TRFS … excellent communication skills who is able to hit the ground running! You will be responsible for responding promptly to telephone calls, emails and service desk tickets for any IT related issues. You'll be expected to categorize, record and follow up on all queries as well as identifying and More ❯