9 Help Desk Analyst Jobs in the South East

Help Desk Analyst/Engineer (2nd line Windows O365) Epsom to £40k Do you have a good knowledge of Windows and Office 365 combined with customer support skills? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and … supportive environment. As a Help Desk Analyst you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd … time in the Epsom office fulltime, Monday to Friday (with flexibility around start and finish times). Requirements: You have experience working in a help desk/service desk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Active Directory and more »

Service Desk, Helpdesk, 1st Line Support, Windows OS, Active Directory, MS Office, ServiceNow, Service Now My Surrey based client urgently requires an experienced Service Desk Analyst. The key duties for this role is to be the first point of contact for 4000+ users, logging service tickets, which need … to be added to ServiceNow/Assyst and assigned to the correct business function. We are looking for a Helpdesk/Service Desk Analyst who has experience supporting the Microsoft Suite of products including Active Directory, Windows OS and MS Office. Our ideal candidate will have previous … experience working on a busy service desk whilst approaching each incident in a logical manner against SLA's. Being the first point of contact for all IT related incidents, you will need to be articulate (written & oral), have an excellent telephone manner and be comfortable supporting users of all more »

a week. We are looking for someone in commutable distance of Brighton. Skills and Experience Required Excellent communication skills (verbal & written) Helpdesk/Service Desk experience first line support Office 365 Windows 10 Windows servers Able to work independently and in a Team If this Helpdesk Engineer role with more »

based at Gatwick (some occasional home working once settled), and who is a self-motivate, solutions oriented, people person with initiative, who likes to help to fix technical problems with a smile. You will live close to our Gatwick office (no more than a 30 minute commute away ideally … technical advice to customers and Team members, communicating technical system matters to non-technical staff clearly to ensure understanding · Assisting in ensuring the Service Desk achieves target Service Level Agreement What we are looking for: · A passion for technology and a real desire to obtain a 1st line support …/or Azure Active Directory Networking Mobile Technologies (iOS and Android) · Experience of supporting users remotely ITIL v3 or v4 Foundation Any accredited Service Desk qualification (not internal) Experience of working with remote teams and customers across time-zones. Remote Server Management (RDP, Screen Connect) Awareness of IT Infrastructure more »

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1st line … support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and Second Line … and KPI’s. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff clearly to ensure understanding. Ensure the Service more »

1st Line Support Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking … but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point … Benefits · 25 days holiday · Your Birthday as a bonus annual leave day · Annual Staff Bonus · Pension scheme · 2 weeks of dedicated training days · Service Desk gamification rewards · Free onsite parking · Ride2work Scheme · Fully airconditioned offices · Onsite Games Room · Dress down Fridays · Unlimited free fruit and soft drinks. · Beans to more »

Introduction Our client, a leading retail company in the optical industry, is currently seeking a Helpdesk Analyst to join their team. As a Helpdesk Analyst, you will play a crucial role in providing technical support and assisting internal users with IT-related issues. This is a … service requests Escalating complex issues to senior team members or other appropriate departments Job Requirements Experience in an IT Service Desk or Helpdesk Analyst role Strong knowledge of IT systems, hardware, and software Excellent problem-solving and analytical skills Good communication skills, both verbal and written Ability … pressure and meet deadlines Customer-focused attitude with a passion for delivering exceptional service How to Apply If you have experience in IT Service Desk and are looking for an exciting opportunity to join a leading retail company, we encourage you to apply now. Please submit your CV and more »

First Line IT Helpdesk Analyst, £22,000 - £24,500, Romsey, Hampshire A local IT support and services provider, providing first class IT support, infrastructure and networking services and support to South Coast companies require a First Line IT Helpdesk support analyst to join their friendly and … go for a lunchtime walk. There is professional development with certifications, training and more technical career development. The job is for a customer service desk technician to efficiently resolve support issues and oversee escalations with support from the IT Helpdesk Manager, ensuring minimal disruption to their clients and maintaining more »

Support Analyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a Support Analyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. The Support Analyst will be required to work … on site 5 days a week Outside of IR35. The Role The Support Analyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What's required from the Support Analyst? Previous experience in an IT Support … role An understanding of helpdesk ticketing systems What Next? If you think the Support Analyst role could be right for you and you'd like to learn more, then please apply now. Support Analyst, Helpdesk Support Corriculo Ltd acts as an employment agency and an employment more »