4 of 4 Help Desk Analyst Jobs in the South East

customer service skills when dealing with IT support requests. Role Key Responsibilities: Provide 1st line support for IT infrastructure and systems across the organisation Respond promptly and professionally to help desk tickets, ensuring timely resolution of issues Assist in the testing of system developments and upgrades, reporting any issues or anomalies Create, update, and maintain reports to support More ❯

Helpdesk Analyst Maidstone £26–30k Mon–Fri, 8:00–4:30 Do you enjoy being the first person people turn to when tech goes wrong? Are you calm under pressure and confident talking users through fixes? Want a steady, well-run desk where first-line support is done right? Support that’s structured. A team that’s … friendly. A desk … that runs smoothly. We are working with a well-established IT provider in Maidstone who are growing their support team and looking for someone to step into a Helpdesk Analyst role. You will be the first line of defence, logging tickets, resolving what you can, and escalating what you can’t. It’s a proper support desk More ❯

I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support to external customers and partners. Answer incoming calls from customers and … level of self-organization and attention to detail. Strong problem-solving and analytical skills with the ability to work under pressure. Highly motivated self-starter with a desire to help others and take action. More ❯

Calling all Technology graduates!!!!!!!! Our client, a leading retail company in the south coast, is currently seeking a Helpdesk Analyst to join their IT support team on a contract basis- this could be a great opportunity for a graduate, someone with 1-2 years tech experience or if you're looking for a change in your current career. … and resolutions meticulously Job Requirements: troubleshooting and problem-solving skills Excellent communication abilities Ability to manage and prioritise multiple tasks If you are a Graduate or an IT Analyst with a passion for providing technical support and are looking for a new contract opportunity, we would love to hear from you. Apply now to join our client's More ❯