1 to 25 of 36 Help Desk Engineer Jobs in the UK

1st line help desk Doncaster, on site Full time, Permanent. £26,000 - £30,000 (DOE) 4 day working week As a 1st Line Help Desk Engineer, you will be the first point of contact for customers experiencing IT, telephony, security or network issues. You will provide friendly, efficient support, resolve or escalate incidents, maintain … high standards of customer service, and help ensure our clients’ IT systems stay up and running. Benefits 4-day workweek with alternating Mondays/Fridays off Enhanced maternity and paternity Free on-site parking Casual dress Sick pay Access to SmartHealth Regular team events and social gatherings As a 1st line help desk engineer, you … will be responsible for: Receive, triage, log and manage support calls, emails and tickets via our Help Desk portal. Provide first-line diagnostics and resolution of user issues (hardware, software, telephony, connectivity). Assist customers with set up and configure PCs, laptops, mobile devices, printers, peripherals. Create and maintain user accounts, permissions and access in systems. Handle password More ❯

1st line help desk Doncaster, on site Full time, Permanent. £24,000 - £28,000 (DOE) 4 day working week As a 1st Line Help Desk Engineer, you will be the first point of contact for customers experiencing IT, telephony, security or network issues. You will provide friendly, efficient support, resolve or escalate incidents, maintain … high standards of customer service, and help ensure our clients’ IT systems stay up and running. Benefits 4-day workweek with alternating Mondays/Fridays off Enhanced maternity and paternity Free on-site parking Casual dress Sick pay Access to SmartHealth Regular team events and social gatherings As a 1st line help desk engineer, you … will be responsible for: Receive, triage, log and manage support calls, emails and tickets via our Help Desk portal. Provide first-line diagnostics and resolution of user issues (hardware, software, telephony, connectivity). Assist customers with set up and configure PCs, laptops, mobile devices, printers, peripherals. Create and maintain user accounts, permissions and access in systems. Handle password More ❯

2nd line help desk Doncaster, on site Full time, Permanent. £24,000 - £28,000 (DOE) 4 day working week The 2nd Line Help Desk Engineer will take ownership of more complex incidents escalated from 1st Line, perform deeper diagnostics, manage escalations, undertake projects, and ensure our clients’ IT infrastructure remains robust and proactive. Benefits … Mondays/Fridays off Enhanced maternity and paternity Free on-site parking Casual dress Sick pay Access to SmartHealth Regular team events and social gatherings As a 2nd line help desk engineer, you will be responsible for: Handle escalated 2nd line support incidents, including troubleshooting server systems, networks, telephony, security, cloud services and more. Diagnose and … troubleshooting and diagnostic skills. Strong customer service and communication skills Able to work under pressure and meet SLAs Self-motivated, with a willingness to mentor 1st Line engineers and help build a knowledge-rich environment. Desirable Microsoft Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP or equivalent networking certification. ITIL Foundation/Practitioner. More ❯

Permanent Role – Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer – Onsite/London We are seeking an experienced Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer to be a member of the Information Technology Department who is responsible for the day-to-day support … of all systems and infrastructure used by our end users. Role Overview: Job Title: Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer Location: London/Onsite (5 days a week onsite) Contract Type: Permanent Responsibilities: Resolve hardware and connectivity issues as they arise, escalating them within the team when appropriate. Configure, deploy More ❯

Helpdesk Engineer (Part-Time, Onsite – London) 📍 Locations: St. James, Bishopsgate, and Kensington (1 day per location each week) 🕘 Hours: Monday – Wednesday, 9:00 AM to 5:00 PM (24 hours per week) About the Role We’re looking for a Helpdesk Engineer to provide exceptional Level 1 and Level 2 technical support across our London offices. More ❯

Helpdesk Engineer (Part-Time, Onsite – London) 📍 Locations: St. James, Bishopsgate, and Kensington (1 day per location each week) 🕘 Hours: Monday – Wednesday, 9:00 AM to 5:00 PM (24 hours per week) About the Role We’re looking for a Helpdesk Engineer to provide exceptional Level 1 and Level 2 technical support across our London offices. More ❯

Helpdesk Engineer (Part-Time, Onsite - London) Locations: St. James, Bishopsgate, and Kensington (1 day per location each week) Hours: Monday - Wednesday, 9:00 AM to 5:00 PM (24 hours per week) About the Role We're looking for a Helpdesk Engineer to provide exceptional Level 1 and Level 2 technical support across our London offices. More ❯

Helpdesk Engineer (Part-Time, Onsite – London) 📍 Locations: St. James, Bishopsgate, and Kensington (1 day per location each week) 🕘 Hours: Monday – Wednesday, 9:00 AM to 5:00 PM (24 hours per week) About the Role We’re looking for a Helpdesk Engineer to provide exceptional Level 1 and Level 2 technical support across our London offices. More ❯

Helpdesk Engineer (Part-Time, Onsite – London) 📍 Locations: St. James, Bishopsgate, and Kensington (1 day per location each week) 🕘 Hours: Monday – Wednesday, 9:00 AM to 5:00 PM (24 hours per week) About the Role We’re looking for a Helpdesk Engineer to provide exceptional Level 1 and Level 2 technical support across our London offices. More ❯

Helpdesk Engineer (Part-Time, Onsite – London) 📍 Locations: St. James, Bishopsgate, and Kensington (1 day per location each week) 🕘 Hours: Monday – Wednesday, 9:00 AM to 5:00 PM (24 hours per week) About the Role We’re looking for a Helpdesk Engineer to provide exceptional Level 1 and Level 2 technical support across our London offices. More ❯

Cloud Helpdesk Engineer Warrington Competitive Salary+ Excellent Benefits My client are a leading second-generation Managed Service Provider (MSP) They are looking for a number of Cloud Helpdesk Service Engineers to join their team based in Warrington. This role would suit either an ambitious IT Graduate or someone with 1-2 years commercial experience in IT. Requirements : Take … resolution Work with the latest technology such as Microsoft Azure Problem solve to find solutions to complex issues Providing a high level of customer-focused support through the service desk Promptly respond to issues Configuration of office hardware and software Day-to-day monitoring to proactively prevent issues Produce internal and customer reports Completing site visits to data centre More ❯

Cloud Helpdesk Engineer Warrington Competitive Salary+ Excellent Benefits My client are a leading second-generation Managed Service Provider (MSP) They are looking for a number of Cloud Helpdesk Service Engineers to join their team based in Warrington. This role would suit either an ambitious IT Graduate or someone with 1-2 years commercial experience in IT. Requirements : Take … resolution Work with the latest technology such as Microsoft Azure Problem solve to find solutions to complex issues Providing a high level of customer-focused support through the service desk Promptly respond to issues Configuration of office hardware and software Day-to-day monitoring to proactively prevent issues Produce internal and customer reports Completing site visits to data centre More ❯

Cloud Helpdesk Engineer Warrington Competitive Salary+ Excellent Benefits My client are a leading second-generation Managed Service Provider (MSP) They are looking for a number of Cloud Helpdesk Service Engineers to join their team based in Warrington. This role would suit either an ambitious IT Graduate or someone with 1-2 years commercial experience in IT. Requirements : Take … resolution Work with the latest technology such as Microsoft Azure Problem solve to find solutions to complex issues Providing a high level of customer-focused support through the service desk Promptly respond to issues Configuration of office hardware and software Day-to-day monitoring to proactively prevent issues Produce internal and customer reports Completing site visits to data centre More ❯

Cloud Helpdesk Engineer Warrington Competitive Salary+ Excellent Benefits My client are a leading second-generation Managed Service Provider (MSP) They are looking for a number of Cloud Helpdesk Service Engineers to join their team based in Warrington. This role would suit either an ambitious IT Graduate or someone with 1-2 years commercial experience in IT. Requirements : Take … resolution Work with the latest technology such as Microsoft Azure Problem solve to find solutions to complex issues Providing a high level of customer-focused support through the service desk Promptly respond to issues Configuration of office hardware and software Day-to-day monitoring to proactively prevent issues Produce internal and customer reports Completing site visits to data centre More ❯

Cloud Helpdesk Engineer Warrington Competitive Salary+ Excellent Benefits My client are a leading second-generation Managed Service Provider (MSP) They are looking for a number of Cloud Helpdesk Service Engineers to join their team based in Warrington. This role would suit either an ambitious IT Graduate or someone with 1-2 years commercial experience in IT. Requirements : Take … resolution Work with the latest technology such as Microsoft Azure Problem solve to find solutions to complex issues Providing a high level of customer-focused support through the service desk Promptly respond to issues Configuration of office hardware and software Day-to-day monitoring to proactively prevent issues Produce internal and customer reports Completing site visits to data centre More ❯

set expectations based on agreed processes To manage all service requests in accordance with agreed SLA's To 'own' end user issues through to resolution or escalation Keep Service Desk software updated with case developments at all times Requirements Ability to carry out network/PC software & Hardware diagnostics verbally and/or remotely Have Knowledge of Microsoft Desktop More ❯

set expectations based on agreed processes To manage all service requests in accordance with agreed SLA’s To ‘own’ end user issues through to resolution or escalation Keep Service Desk software updated with case developments at all times Requirements Ability to carry out network/PC software & Hardware diagnostics verbally and/or remotely Have Knowledge of Microsoft Desktop More ❯

set expectations based on agreed processes To manage all service requests in accordance with agreed SLA’s To ‘own’ end user issues through to resolution or escalation Keep Service Desk software updated with case developments at all times Requirements Ability to carry out network/PC software & Hardware diagnostics verbally and/or remotely Have Knowledge of Microsoft Desktop More ❯

Helpdesk Support Engineer £25,000 – £35,000 + Benefits 3 days onsite/2 days remote Chapman Tate are proud to be working with a leading IT Services Provider who are looking to add a talented Helpdesk Support Engineer to their growing technical team. This is an exciting opportunity to join a fast-paced, collaborative environment … where you’ll support a wide range of clients and technologies. As a Helpdesk Support Engineer, you’ll be the first point of contact for customer issues across IT infrastructure and services. You’ll troubleshoot, resolve, and escalate incidents efficiently, ensuring excellent service delivery and client satisfaction. Key Responsibilities: Provide 1st and 2nd line technical support across a More ❯

Helpdesk Support Engineer £25,000 – £35,000 + Benefits 3 days onsite/2 days remote Chapman Tate are proud to be working with a leading IT Services Provider who are looking to add a talented Helpdesk Support Engineer to their growing technical team. This is an exciting opportunity to join a fast-paced, collaborative environment … where you’ll support a wide range of clients and technologies. As a Helpdesk Support Engineer, you’ll be the first point of contact for customer issues across IT infrastructure and services. You’ll troubleshoot, resolve, and escalate incidents efficiently, ensuring excellent service delivery and client satisfaction. Key Responsibilities: Provide 1st and 2nd line technical support across a More ❯

Helpdesk Support Engineer Salary: £25,000 – £28,000 Location: Romford – Office-based, 5 days per week About the Role We are working with a small to medium sized company in Romford seeking a Helpdesk Support Engineer to join their team. You’ll be the first point of contact for support issues for the external clients, this … a managed service provider. Key Responsibilities Respond to queries via phone and email, diagnosing and resolving technical issues. Provide support for networking, internet connectivity 1st Line Helpdesk or Service Desk experience Configure and troubleshoot routers, switches, firewalls, and VPNs. Escalate complex issues to senior engineers when required. Essential Skills Excellent verbal and written communication skills. Solid understanding of networking More ❯

Helpdesk Support Engineer Salary: £25,000 - £28,000 Location: Romford - Office-based, 5 days per week About the Role We are working with a small to medium sized company in Romford seeking a Helpdesk Support Engineer to join their team. You'll be the first point of contact for support issues for the external clients, this … a managed service provider. Key Responsibilities Respond to queries via phone and email, diagnosing and resolving technical issues. Provide support for networking, internet connectivity 1st Line Helpdesk or Service Desk experience Configure and troubleshoot routers, switches, firewalls, and VPNs. Escalate complex issues to senior engineers when required. Essential Skills Excellent verbal and written communication skills. Solid understanding of networking More ❯

Helpdesk Support Engineer Salary: £25,000 - £28,000 Location: Romford - Office-based, 5 days per week About the Role We are working with a small to medium sized company in Romford seeking a Helpdesk Support Engineer to join their team. You'll be the first point of contact for support issues for the external clients, this … a managed service provider. Key Responsibilities Respond to queries via phone and email, diagnosing and resolving technical issues. Provide support for networking, internet connectivity 1st Line Helpdesk or Service Desk experience Configure and troubleshoot routers, switches, firewalls, and VPNs. Escalate complex issues to senior engineers when required. Essential Skills Excellent verbal and written communication skills. Solid understanding of networking More ❯

Helpdesk Support Engineer Salary: £25,000 – £28,000 Location: Romford – Office-based, 5 days per week About the Role We are working with a small to medium sized company in Romford seeking a Helpdesk Support Engineer to join their team. You’ll be the first point of contact for support issues for the external clients, this … a managed service provider. Key Responsibilities Respond to queries via phone and email, diagnosing and resolving technical issues. Provide support for networking, internet connectivity 1st Line Helpdesk or Service Desk experience Configure and troubleshoot routers, switches, firewalls, and VPNs. Escalate complex issues to senior engineers when required. Essential Skills Excellent verbal and written communication skills. Solid understanding of networking More ❯

Provide IT solutions expertise and customer service in support of the company's clients. Role Duties and key responsibilities: Windows 11 Desktop Operating Systems. Windows 2019/2022/2025 Server environment. Knowledge of Windows Active Directory. Maintain and manage More ❯