1 of 1 Help Desk Support Jobs in Camberley

Helpdesk Support Analyst Location: Camberley Salary: £28,000 £32,000 Hours: Permanent, 37 hrs/week, Monday to Friday Our client is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses. They are looking for a Helpdesk Analyst to be the first point of contact … a key role in keeping IT systems running smoothly, proactively identifying and resolving incidents, and ensuring that clients get the support they needquickly and professionally. Youll also help maintain and monitor systems, contributing to continuous service improvement. What Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents efficiently, escalating only when … processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and More ❯