Helpdesk Manager: Microsoft 365, Azure & Zoho CRM
- Hiring Organisation
- Jobleads-UK
- Location
- Northampton, England, United Kingdom
Azure infrastructure, Intune, and endpoint/device management. Experience administering and supporting SaaS CRM platforms, ideally Zoho CRM; experience with Salesforce, Microsoft Dynamics, HubSpot, or similar platforms would also be beneficial. Strong understanding of ticket management, incident prioritisation, escalation processes, SLAs, documentation, and reporting. Experience personally handling escalated support tickets ...