PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. • Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. • At least 6 years customer facing IT industry experience. • Capable of working independently on a wide range of products. more »
a view to improving systems or service provision. Lead the Service Request (SR) process for service calls to resolve ESR functionality issues, liaising with IBM and NHS Central Team along with participating and escalating to regional ESR Special Interest Groups (SIGs) as necessary. Manage and maintain work structures, positions etc … within ESR and other systems, resolving system issues in conjunction with IBM, or other key e-workforce system providers. Ensure the organisation has effective and robust establishment control process in place. Work alongside Finance colleagues to ensure that these are documented and maintained. Ensure that you keep up to date more »
