2 of 2 ICT Support Jobs in the Midlands

ICT 1st LINE SUPPORT TECHNICIAN KEY POINTS Onsite role based in Newark- £28K Provide first-line technical support to internal users across multiple sites Opportunity to gain an ITIL Level 3 qualification Mix of service desk work, hardware/software support, and basic network/server … monitoring Flexibility required for occasional out-of-hours work linked to major ICT projects To apply please email ABOUT THE CLIENT We're supporting a well-established, forward-thinking public sector organisation with a strong people-first culture. They pride themselves on delivering a high-quality service to internal ...

expected to participate in a rota to ensure the Service Desk core operating hours (8am to 6pm) are covered. Main responsibilities are: Managing the ICT Service desk telephone calls and incidents. Escalating any incidents and service requests that you cant resolve, to senior members of staff. Have a 'service ...