4 of 4 ICT Support Jobs in the North of England

Location: Gateshead Salary: c.£42,000 Job Type: Full Time, Permanent Our client is seeking an experienced ICT Support Engineer to join their busy IT team. This is an excellent opportunity for an ICT Support Engineer who enjoys providing first-class technical support, troubleshooting complex … issues, and delivering outstanding customer service across a fast-paced business environment. As an ICT Support Engineer, you will act as the first point of contact for ICT incidents and service requests, ensuring the efficient resolution of technical issues and maintaining high levels of service availability. ...

enjoy fixing technical problems and learning about new technology? We're looking for an ambitious ICT Support Technician Apprentice to join our busy Service Desk team in Birkenhead. Role Respond to incoming IT support requests via phone, email and remote support tools Log, prioritise and update … support tickets using the company's helpdesk system Troubleshoot hardware, software and connectivity issues Configure and deploy laptops, desktops and mobile devices Support Microsoft Windows operating systems and Microsoft 365 applications Assist with password resets, user account administration and access permissions Escalate complex technical issues to senior engineers ...

Part of a small team, reporting to the IT Manager, providing support to users, and assisting in the running and development of the IT infrastructure. You will be based in our Wardle office supporting local and remote users, located at home or at one of the company sites … UK. On occasion you may need to travel to these locations. Role Provide first-call support for our users, ensuring all issues are logged. Issues are then resolved or escalated to a more senior member of the team, the IT Manager or a third party You will work ...

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