10 of 10 IP Telephony Jobs

in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IP Telephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IP Telephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customer’s ticket handling system. Ensuring the escalation process is followed and any More ❯

in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IP Telephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults … Configuring and deploying network equipment primarily working with IP Telephony endpoints and CUCM. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer Satisfaction metrics are on or above target. Creating and maintaining comprehensive and meaningful updates in the customer’s ticket handling system. Ensuring the escalation process is followed and any More ❯

support experience to 2nd line level including IT trouble-shooting, diagnosis + resolution. Providing IT support across a range of customer IT environments including: Servers, Networks, IT Infrastructure, Desktops, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server (Apply online only), Office 365, Firewalls (Watchguard/Draytek), WDS, Intune, Entra. Advantageous Skills: VMware/… Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. Supporting the delivery of IT projects including upgrades, migrations + implementations. A formal IT qualification is preferred: MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, CompTIA, Cyber Essentials (or similar). Experience of working for an IT Managed More ❯

with the proven ability to influence, negotiate and challenge. © Experience of making compelling business cases/reports to a range of audiences. • Practical experience of virtualisation, servers, storage, databases, IP telephony and end user devices • Skills in many of the following: working at an admin level with Microsoft 365 Admin Centre, Security, Compliance, Endpoint Manager, Azure AD, Exchange More ❯

Experience as a 1st/2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯

managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service More ❯

Cloud platforms and connectivity Solid experience of Meraki Wireless solution and SD WAN technologies Solid experience of Checkpoint and PA firewalls with NGFW technology Solid knowledge managing MS Teams Telephony and Cloud based SaaS platform Solid knowledge managing and maintenance of call recording solutions (Dubber and Movious or equivalent) Solid knowledge of managing an IP Telephony, Trader … required management reports Skills and Experience Functional/Technical Competencies: Essential Extensive experience of implementing, upgrading, maintaining and monitoring network(LAN/WAN/DC ACI, MPLS) and new IP voice systems . click apply for full job details More ❯

Experience as a 1st/2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯

Experience as a 1st/2nd line support analyst – service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯

Fourteen IP is a specialist Voice and Data Solutions provider focused on providing service, support, and solutions for the Hospitality industry right across the UK, Europe, the Middle East, and Africa. They work with best-of-breed partners such as HP, Mitel, Broadsoft, Motorola, Ruckus and NEC, and others. Role Fault find, configure and remotely monitor products and services … provided by Four-teen IP. Products from Cisco, HP, Aruba, Ruckus, Watchguard, among others. Services ranging from Routing, Switching, Wireless, IP telephony. Solving problems, assessing situations, and applying solutions utilising acquired voice and data networking knowledge and experience. Understand how telecommunication equipment and services work and be equipped to manage disruptions of service and establish solutions to deal with … challenges as they arise. Provide 1st and 2nd line support to Fourteen IP customers and colleagues in the field. Responsible for resolving faults and responding to customer enquiries within SLA. Training Online with a qualifed coach from Baltic, working towards a Level 4 Network Engineer apprenticeship. Potential for a full-time role for the right candidate upon completion. Apprenticeship More ❯