2 of 2 IP Telephony Jobs in Central London

technologies and enterprise-level IT infrastructure. Key Responsibilities Windows 11 Support - Daily troubleshooting, updates, and optimisation of Windows 11 systems. Hardware Support - Maintenance and repair of desktops, laptops, printers, IP telephony devices, scanners, and mobile devices. Active Directory (AD) Support - User and group administration, password resets, and account troubleshooting. Microsoft Office 365 Support - Troubleshooting Outlook, Teams, OneDrive, and … a timely and professional manner. Strong interpersonal and communication skills, especially in high-pressure or VIP support scenarios. Technical Skills (Mandatory) Operating Systems: Windows 11 Hardware: Laptops, Desktops, Printers, IP Phones, Mobile Devices, Scanners Directory Services: Active Directory Productivity Suite: Microsoft Office 365 (Outlook, Excel, Teams, etc.) Remote Tools: Remote desktop platforms (e.g., SCCM, RDP, TeamViewer)# Other Tools More ❯

focused culture. Key Responsibilities Deliver hands-on L1/L2 desktop and helpdesk support across PC and Mac platforms. Troubleshoot and resolve issues involving video conferencing, printers/copiers, IP telephony, mobile devices, and general hardware/software problems. Support business applications using defined SOPs and escalate when needed. Track and manage tickets using the internal IT service More ❯