11 of 11 IP Telephony Jobs in the UK

required We're seeking an IT Support Engineer to provide technical support across the College, covering both staff and students. You'll be working across PCs, Macs, Office 365, telephony and network systems, ensuring smooth day-to-day operations. Key Responsibilities: * Deliver 1st & 2nd line IT support, including Windows, Macs, printers, whiteboards/Smartboards, IP telephony, and … required.* Maintain network patching and equipment moves to best practice standards. Requirements: * Minimum 4 years' hands-on IT support experience.* Strong skills in Windows 10, Office 365, PC hardware, IP telephony, and Smartboard support.* Excellent communication and customer service skills, with the ability to support non-technical users. Desirable: VMWare, Mac OS administration, server management, PowerShell, and networking … TCP/IP, DNS, DHCP). Hours: 35 hrs per week (8:30-5:00, Mon-Fri).Occasional evening cover (until 9pm) on a rota basis.?? Rate: £18 per hour (Inside IR35)?? Contract: Ongoing? Requirement: Enhanced DBS More ❯

onserver and network support,or haveworkedwith some ofthefollowingkey technologiesthen we would encourage you to apply; Microsoft 365 Cisco IOSand the associated switching, routing,firewall& wireless products VMWare Fortigate Firewalls IP Telephony Cyber Security Please take the time to tell us about your experiences of working with these technologies then see where your journey with our team takes you..... … Main duties of the job AsanInfrastructure Engineer you will be part of adynamic teamresponsible for the support, maintenance and development of the Trust's network and telephony infrastructure An Infrastructure Engineer must be able tomaintainand troubleshoot the Digital Services Infrastructure to enable maximum system availability. A key part of the role is to investigate anddemonstratethe use of new and … operating systems and applications Knowledge of Cloud Environments including Office365 and Azure Desirable Evidence of continuing professional development Experience of managing a WAN and LAN rollout including Wireless and Telephony on new/renovated premises. Knowledge and experience of Infrastructure Virtualisation. Experience of Cisco Internetwork Operating System for the configuration of associated products Skills Essential Strong technical skills with More ❯

Senior Contact Centre Engineer (UC/Telephony) Full Time Permanent Hybrid - London SE1 (1 day per week onsite) £70-80K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Senior Contact Centre Engineer looking for a new challenge? Do you have a background in Telephony + UC with a strong … customer engagement solutions built on platforms such as NICE CXone and Genesys along with hands-on telecoms or VoIP engineering experience and deep understanding of SIP, PSTN, SBCs and IP telephony? Here at ARM we are recruiting for a full time permanent Senior Contact Centre Engineer for a global IT services and consultancy client of ours. Our client … centre background to lead the design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone, Genesys or Avaya. This hands-on role combines deep telephony expertise with practical experience in IVR design, queue management, and CRM integration. The successful candidate will act as a technical authority, mentoring junior engineers while delivering high-impact contact More ❯

systems, with a focus on automation and continuous improvement. We're seeking someone with strong technical expertise in Cisco networking, Windows Server, firewalls, Hyper-V, Microsoft 365/Azure, IP telephony, SCCM, and Intune . Certifications such as Cisco CCNA/CCNP and Microsoft 365 Certified: Administrator Expert are desirable, along with recent experience in a similar enterprise More ❯

support experience to 2nd line level including IT trouble-shooting, diagnosis + resolution. Providing IT support across a range of customer IT environments including: Servers, Networks, IT Infrastructure, Desktops, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server (Apply online only), Office 365, Firewalls (Watchguard/Draytek), WDS, Intune, Entra. Advantageous Skills: VMware/… Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. Supporting the delivery of IT projects including upgrades, migrations + implementations. A formal IT qualification is preferred: MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, CompTIA, Cyber Essentials (or similar). Experience of working for an IT Managed More ❯

Implement and customise contact centre solutions within NICE CXone, Genesys Cloud, Avaya, or Cisco environments, including IVR development and intelligent call distribution strategies Architect and deliver seamless integrations between telephony platforms and customer relationship management systems using REST/SOAP APIs and web services Act as primary technical escalation resource for complex infrastructure challenges while coaching and developing junior … requirements into technical architecture, and facilitate knowledge transfer through comprehensive documentation and stakeholder presentations Requirements & Qualifications: At least 5 years of work experience with Contact Centre Engineering and some Telephony/VoIP development At least 3 years of work experience in a contact centre environment Extensively Hands-on with NICE CXone, Genesys, Avaya, or Cisco platforms Strong understanding of … telephony, including SIP, PSTN, SBCs, and IP telephony Experience with API integration with CRMs (Salesforce, Dynamics) and enterprise systems Excellent stakeholder management across technical and business teams Certifications - Contact centre platform certifications preferred (NICE, Genesys, Cisco, Avaya) To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those More ❯

Implement and customise contact centre solutions within NICE CXone, Genesys Cloud, Avaya, or Cisco environments, including IVR development and intelligent call distribution strategies Architect and deliver seamless integrations between telephony platforms and customer relationship management systems using REST/SOAP APIs and web services Act as primary technical escalation resource for complex infrastructure challenges while coaching and developing junior … requirements into technical architecture, and facilitate knowledge transfer through comprehensive documentation and stakeholder presentations Requirements & Qualifications: At least 5 years of work experience with Contact Centre Engineering and some Telephony/VoIP development At least 3 years of work experience in a contact centre environment Extensively Hands-on with NICE CXone, Genesys, Avaya, or Cisco platforms Strong understanding of … telephony, including SIP, PSTN, SBCs, and IP telephony Experience with API integration with CRMs (Salesforce, Dynamics) and enterprise systems Excellent stakeholder management across technical and business teams Certifications - Contact centre platform certifications preferred (NICE, Genesys, Cisco, Avaya) To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those More ❯

Significant Experience in managing large scale, complex networks Experience in configuring & managing advanced networks Desirable Proven experience in managing IT Projects Knowledge of routing, switching and wireless Knowledge of IP telephony and voicemail systems Knowledge of installing and troubleshooting analogue and digital telephone systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders More ❯

Level 4 Network Apprentice About Fourteen IP Established in 2011 Fourteen IP Communications is a global leader in providing AI and cloud telephony solutions to the hospitality industry. Trusted by world-renowned hotel brands including Marriott, Hilton, Hyatt, and Accor, we help properties enhance guest experience and streamline operations across more than 3,000 hotels worldwide. We … Fault find, configure and remotely monitor products and services provided by Four-teen IP. Products from Cisco, HP, Aruba, Ruckus, Watchguard among others. Services ranging from Routing, Switching, Wireless, IP telephony. Solving problems, assess situations, and apply solutions utilising acquired voice and data networking knowledge and experience. Understand how telecommunication equipment and services work and be equipped to manage … disruptions of service and establish solutions to deal with challenges as they arise. Provide 1st and 2nd line support to Fourteen IP customers and colleagues in the field. Responsible for resolving faults and responding to customer enquiries within SLA Desired Qualities Skills & Knowledge Level 3 in IT qualification A minimum of Grade 4/C in Maths or equivalent More ❯

Are you an aspiring IT Network Technician looking to start your career with a well-established and evolving company? Fourteen IP are specialist Voice and Data Solutions providers focused on providing service, support, and solutions for the Hospitality industry right across the UK, Europe, Middle East, and Africa. They work with best-of-breed partners such as HP, Mitel … Fault find, configure and remotely monitor products and services provided by Four-teen IP. Products from Cisco, HP, Aruba, Ruckus, Watchguard among others. Services ranging from Routing, Switching, Wireless, IP telephony. Solving problems, assess situations, and apply solutions utilising acquired voice and data networking knowledge and experience. Understand how telecommunication equipment and services work and be equipped to manage … disruptions of service and establish solutions to deal with challenges as they arise. Provide 1st and 2nd line support to Fourteen IP customers and colleagues in the field. Responsible for resolving faults and responding to customer enquiries within SLA. Full training and support will be provided throughout your apprenticeship by Fourteen IP and Baltic Apprenticeships. Desired Qualities, Skills More ❯

Fourteen IP is a specialist Voice and Data Solutions provider focused on providing service, support, and solutions for the Hospitality industry right across the UK, Europe, Middle East, and Africa. They work with best-of-breed partners such as HP, Mitel, Broadsoft, Motorola, Ruckus and NEC, and others. Role Fault find, configure and remotely monitor products and services provided … by Four-teen IP. Products from Cisco, HP, Aruba, Ruckus, Watchguard, among others. Services ranging from Routing, Switching, Wireless, IP telephony. Solving problems, assessing situations, and applying solutions utilising acquired voice and data networking knowledge and experience. Understand how telecommunication equipment and services work and be equipped to manage disruptions of service and establish solutions to deal with challenges … as they arise. Provide 1st and 2nd line support to Fourteen IP customers and colleagues in the field. Responsible for resolving faults and responding to customer enquiries within SLA. Training Online with a qualifed coach from Baltic, working towards a Level 4 Network Engineer apprenticeship. Potential for a full-time role for the right candidate upon completion. Apprenticeship Standard More ❯