2 of 2 IPsec Jobs in Hampshire

Senior Network Support Engineer — 3rd Line Escalations (MSP)

Location
Farnborough, England, United Kingdom
Line Network Support Analyst in Farnborough to take on senior escalation responsibilities and own complex network incidents. You will troubleshoot switching, firewalls and IPsec VPNs, perform remote changes and coordinate with customers and third-party providers. The role requires 3+ years in network support/engineering (MSP preferred), strong ...

Reference Number: BBBH280920

Location
Farnborough, England, United Kingdom
this role, you will resolve complex network incidents, make remote configuration changes and identify improvements to service reliability. You will troubleshoot switching, firewalls and IPsec VPNs, investigate connectivity issues and work closely with customers, field engineers and third-party providers. This role would suit an experienced network support professional from … specialist connectivity business. Experience across different vendors is welcomed. The Role: Senior escalation point for complex and high-priority network incidents Switching, firewall and IPsec VPN troubleshooting; remote configuration and changes Investigate latency, packet loss and intermittent connectivity; monitor alerts and identify root causes Produce technical documentation and keep customers ...