2 ISO/IEC 20000 Jobs in Berkshire

management and troubleshooting experience with Cisco UCS Blades (40-50 physical servers) Cisco and F5 networking deployment and management experience with Cisco Nexus 7000 / 9000, ASA Firewalls, and DNS load balancers. Scripting skills (Shell, PowerShell, Bash) Puppet used for Automation – any other experience is good i.e. Ansible, Chef more »

the hosting and managed services team, including staff responsible for networks, systems, monitoring and tools, and associated service management. Timely completion of projects and / or work-streams owned within the team, provide updates as required, raise or address risks and issues in a pro-active manner. Ensure service … schedules. Agree and maintain the 24x7 on-call schedule across the team; also, maintain an up to date support matrix for each customer and / or solution. Maintain operational acceptance criteria for solutions to be hosted by the team and work with the appropriate teams e.g. hosting architecture and … services in a commercial context e.g. Software as a Service. Experience of leading staff responsible for 24x7 availability, performance and security of hosted and / or managed services. Excellent vendor management experience, ideally with proven negotiation skills. Budget management experience. Experience in managing complex stakeholder relationships, both customer and more »