Head of Technology Services
- Location
- Bury St Edmunds, England, United Kingdom
service-management qualification such as ITIL 4 Foundation or higher. Evidence of continuing professional development in technology leadership, service management or organisational change. Experience / Knowledge Significant leadership experience across technology service delivery, end-user services, service management, engineering or business systems support. Accountability for service performance, colleague experience … govern delivery, manage demand and realise business benefits. Knowledge of agile and product-aligned delivery principles and how they complement professional functional teams. Abilities / Skills Sets clear direction and translates strategy into measurable plans and outcomes. Builds trust, leads through others and creates an inclusive, accountable and high ...