NOC Tier 1 Engineer
Bolton, Greater Manchester, North West, United Kingdom
Intercity Technology Limited
and other third-party systems to fulfil service requirements. Independent Work:Work without continuous supervision and provide professional support services to Intercity customers. Reporting:Assist in preparing internal and / or customer-facing reports. Information Gathering:Use the internet and other sources of information as required to progress service delivery. Client Liaison:Liaise with clients to analyse, review, identify … and develop relationships that meet / exceed customer needs. Customer Satisfaction:Contribute to the highest levels of prospect and customer satisfaction. Service Improvement:Recommend improvements to Intercity services and service quality. Vendor Solutions:Become an Intercity champion for key vendor solutions, including CheckPoint and Cyglass, triaging incidents / requests / changes through to implementation or remediation. Lead … opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see More ❯
Employment Type: Permanent
Posted: