2 of 2 ISO/IEC 27001 Jobs in South Yorkshire

project work, giving you exposure to different technologies and client environments. What youll be doing as an Infrastructure Project Engineer: Leading infrastructure projects including server upgrades, Azure migrations, Intune / Autopilot deployments, and Office 365 rollouts Supporting and improving core platforms such as Windows Server, Active Directory, VMware / Hyper-V, and SQL Implementing network solutions across LAN … closely with customers to ensure smooth delivery and a successful handover into BAU support What were looking for in an Infrastructure Project Engineer: Previous experience as an Infrastructure Engineer / 3rd Line Engineer with proven involvement in infrastructure projects Strong hands-on skills across Microsoft 365, Azure AD, virtualisation, backups, and security Confident working on migrations, upgrades, and new … the business grows, with clear progression into senior technical or project roles Work with a team that values collaboration and knowledge sharing Be part of a company accredited to ISO27001, Cyber Essentials Plus, and Microsoft Partner status More ❯

delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trend analysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and coaching team members to meet targets. Own the service management framework including incident, request, problem, and … and take ownership of problem management and escalation processes. Ensure team training aligns with evolving service requirements and technology trends. Service Desk Manager Requirements Proven experience managing IT support / service desk teams in a mid-to-large scale environment. Strong knowledge of IT … service management (ITSM), including ITIL, incident management, problem management, and change management. Practical experience with ITSM tools and platforms. Deep understanding of service delivery processes and frameworks such as ISO27001, NIST, or Cyber Essentials. Excellent communication, leadership, and stakeholder management skills. Ability to work under pressure, manage conflicting priorities, and deliver results to deadlines and budgets. Strong analytical and problem More ❯