Technical Service Manager
- Hiring Organisation
- The Virtual Recruiter
- Location
- Worcester, Worcestershire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £55,000
Building strong relationships with customers, suppliers and technology partners. Operational Improvement: Standardise technical processes. Introduce automation where appropriate. Maintain documentation and technical standards. Support ISO9001, ISO27001 and Cyber Essentials compliance. Help shape future technical strategy. About You You'll already have significant experience leading technical teams within a Managed Service … Unified Communications Broadband, leased lines and connectivity Experience with PSA and RMM platforms is essential. Desirable: Microsoft Certifications ITIL Foundation 3CX SonicWall Ubiquiti ISO9001 or ISO27001 experience Success in the Role Within your first year you'll have: Built a high-performing technical team. Improved customer satisfaction and service performance. ...