IT – 1st Line Support Analyst Apprentice
THAMES HOUSE, 45A ST. JOHNS ROAD, SIDCUP, England
IT RESOURCE MANAGEMENT LTD
resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary … as required Strong communicator Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining A Level 3 IT qualifications This standard aligns with the following professional … so this Apprenticeship could be the start of a very promising and profitable career Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Working hours on a shift basis as follows More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,723 a year
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