IT Incident Analyst
Farnborough, Hampshire, United Kingdom
Matchtech
The Role Would you like a role which enables you to identify and resolve repeat issues to ensure BAE Systems' employees receive an efficient IT service? You will be responsible for governing all problem management delivery, including Command Centre performance, to ensure Problem Management Service Levels and Key Performance Indicators are met. You will be ensuring both proactive and … to ensure updates are communicated on root cause and prevention for major incidents that have impacted service What are BAE Systems looking for from you? Essential: Extensive knowledge of IT Industry from Enterprise perspective Stakeholder Engagement experience Experience in a service operations environment Understanding of Supplier structure that supports BAE & the requirements of the contracts that underpin this A More ❯
Employment Type: Contract
Rate: GBP Annual
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