3 of 3 IT Analyst Jobs in Manchester

The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1 Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and resolve issues and complete requests, ensuring a seamless experience for end … users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear jargon! You … support to end-users, ensuring smooth and efficient operation of their computer systems and applications. The ITSDA will be responsible for diagnosing and resolving hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote Application Support Analyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with experience in … M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high level Aderant queries and … requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft More ❯

The Audit & Risk Recruitment Company are working with a growing Retail business to help them identify a talented IT Controls Analyst. The role is based within the Group IT Risk and Control Team, and will help deliver continuous improvement into the company's IT Controls testing and compliance activities. The team operates as a 2nd line function … which involves working very closely with IT colleagues, Control Owners, and Operators to deliver and manage IT controls, assess technology risks and continually enhance our IT Risk and Control Framework, supporting policies and practices. Key Responsibilities: Conduct controls testing on in scope IT General Controls (ITGC) to determine design and/or operational effectiveness of controls … internal methodology and to external audit standard. Work with 3rd party suppliers to ensure adequate controls assurance is in place including the performance of SOC control reviews. Support the IT Controls Test Lead on issues management and remediation activities to drive improvement over controls performance. Provide operational support for new controls, owners and operators and look for ways to More ❯