2 of 2 IT Analyst Jobs in Suffolk

systems and processes as part of its continued growth. To support this activity, they're looking to add an additional person to their IT team, providing extra capacity across business applications, reporting, operational support and ongoing systems improvement initiatives. This is a varied role that sits between IT … maintaining or improving business applications and enjoy solving problems across a broad range of technologies. You might currently be working as a: Business Systems Analyst Applications Support Analyst IT Systems Analyst ERP Support Analyst Systems Administrator Technical Support Analyst Application Support Specialist Junior Systems ...

Description: Our client is seeking a Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich offering Hybird. This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests are resolved efficiently … while maintaining high service standards and contributing to continuous improvement. Service Delivery & Support Act as the first point of contact for all IT incidents and service requests via phone, email, and ticketing system. Log, categorise, and prioritise tickets in line with agreed SLAs. Provide first-line resolution for common ...