2 of 2 IT Engineer Jobs in Havant

Overview Our client is seeking a 1st Line IT Support Engineer for an MSP, to be based in Havant, Hampshire. Responsibilities Answering calls and responding to tickets from customers. Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT. Triage … incoming calls and tickets and liaise with the wider IT team to manage escalations. Provide on-site technical support at clients premises where necessary. Adhere to defined KPIs and meet the expected SLAs. Contribute to and update documentation. On-board and off-board users. Monitor backups daily and report ...

technology recruitment agency is seeking a 1st Line IT Support Engineer to join their team in Havant, England. This role involves responding to customer calls, providing remote and onsite support, and ensuring adherence to KPIs. The ideal candidate will have at least 1 year of IT support … experience and a strong knowledge of Windows OS and hardware. Applications are welcome for those looking to thrive in a dynamic IT environment. #J-18808-Ljbffr ...