1 of 1 IT Engineer Jobs in Northallerton

Job Title: IT Support Engineer (2nd Line) Location: Northallerton (full-time onsite) Job Type: 12 month fixed-term contract Industry: Packaging Salary: £30-35k per annum (DOE) Job Summary: We are seeking a skilled and customer-focused 2nd Line IT Support Engineer to work as … a standalone IT Engineer with support from other engineers remotely. In this role, you will provide technical support and troubleshooting services to users, handling escalated issues from the 1st line support team. You'll be expected to diagnose and resolve a variety of hardware, software, and network-related … devices, and peripherals. Support a range of systems and technologies, including Windows OS, Microsoft 365, Active Directory, and networking equipment. Install, configure, and maintain IT systems, applications, and user accounts. Maintain accurate records of work through the IT service management system (e.g., tickets, documentation). Escalate complex issues More ❯