2 IT Engineer Jobs in Plymouth

Experienced Second Line IT Network Engineer required for a global manufacturing company at their Plymouth based site. Reporting to the Head of IT, the successful candidate will provide a lead function in our clients global program to standardise IT security and infrastructure and will be required … UK sites. Candidates who apply for this position must have the immediate right to work in the UK. Key Responsibilities: The smooth running of IT systems and applications and network, ensuring excellent uptime levels. (Multi-site UK). Providing users with a First-Class level of customer service, responding … to IT support calls placed through the IT Helpdesk, via telephone and in person. The smooth running and monitoring of all locally hosted IT hardware and IT Services in the Plymouth manufacturing centre. Ensuring that all issues found are quickly and smoothly resolved, communicated or escalated more »

As a First-Line IT Support Engineer, you'll play a crucial role in the IT department, offering technical support throughout the group. You will have a solid foundation in IT support with proven experience in a first-line role or equivalent covering a broad range … efficient resolution of issues and delivering exceptional customer service. Implement upgrades, patches, and new applications and equipment to enhance performance and security. Participate in IT projects to improve efficiency and reliability of security and systems. Investigate improvements to existing systems making full use of third-party software and support. … based on their impact on business operations, urgency, and criticality. Deciding which issues to address first to minimise downtime and maximise productivity. Ensure that IT operations comply with relevant company and industry regulations and data protection laws, making decisions to address compliance gaps. Escalate 2nd/3rd line technical more »