IT Support Engineer / Field Engineer (MSP)
- Hiring Organisation
- Pivotal Recruit
- Location
- Bristol and North Somerset, Portishead, Somerset, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £42000/annum
over how we evolve our MSP business, this is your opportunity to step up. What You’ll Be Doing This is a hands-on IT Support role combining remote support with on-site engineering. Owning and resolving issues/escalated service desk tickets Diagnosing and troubleshooting a wide variety … improvement Applying a security-first mindset aligned to Cyber Essentials standards · What We’re Looking For In You Proven experience as a Level 2 IT Support Engineer/2nd Line Engineer within an MSP Confident handling escalations and more complex technical issues Strong experience with ticketing systems ...