1 of 1 IT Engineer Jobs in Salisbury

THE ROLE We are looking for an IT Education Engineer to join our dynamic team at Nexus, for a school near Salisbury. In this role you will provide great customer service to our schools, whilst providing high quality IT tech support. You may have been or currently an IT technician on a school site or education … main responsibilities will be doing basic fixes, triaging tickets to the helpdesk and making sure that they are handled and prioritised accordingly. You will be responsible for supporting the IT services of the school, with a particular emphasis on customer service. Nexus Associates are looking for a talented and motivated IT technician who has a real flair for … of the incident Supporting the team to build a culture of continuous improvement Maintain a close view of incidents and their impacts on BAU activities Accurately document and record IT services to support our remote and local team Be responsive to requests for support whilst delivering against agreed SLA's and objectives. THE SUCCESSFUL PERSON Be proficient in Microsoft More ❯