IT Desktop Support Engineer
- Hiring Organisation
- Red Top Resources Ltd
- Location
- SE1, Southwark, Greater London, United Kingdom
- Employment Type
- Permanent
- Salary
- £33000 - £35000/annum Pension, Private Medical
First and second-line IT support role to work in a prestigious, busy FTSE 250 Head Office supporting hardware, software, and cloud services. This role includes occasional travel to other sites in the UK. Please note this is a 5 day a week on-site role in the London … within ITIL framework for incident, problem, and change management. Use ticketing systems to log, track, and resolve issues within agreed SLAs. Training & Documentation Deliver IT training and awareness sessions for end-users. Create and maintain technical documentation and knowledge base articles. Essential Skills & Experience required: At least 12 months ...