Newmarket, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Mana Resourcing
Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE … Due to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; * Handle software-related … requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and installation * Troubleshoots IT related issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON More ❯
Job Summary We are seeking an experienced ITEngineer for our client which is a global technology company. You will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer … centric approach, and collaboration with global IT teams to meet company security and business requirements. Key Responsibilities: Design, implement, and maintain comprehensive IT infrastructure solutions for local offices, encompassing: Provide support for cloud and local server based business critical systems and software including MES and security systems Implement … infrastructure. Ensure compliance with enterprise security policies Provide desktop support (in-person/remote) for employees, including VIPs. Support onboarding/offboarding (system deployment, IT inductions). Conduct IT training and maintain support documentation. Perform O&M for industrial PCs (production line support, backups, fault resolution). Maintain More ❯
IT Service Desk Engineer Suffolk Circa 30,000 On behalf of our client, we are seeking a Service Desk Analyst to join an established team to help support the smooth operation of IT Services across the organisation. The successful candidate will offer proven experience working within an … IT Service Desk environment or an IT Support related role. This is a fantastic opportunity to join a growing company that have created an excellent working culture and been nationally recognised for doing so. Responsibilities: Provide end user support remotely and virtually. Complete onboarding and offboarding processes for … to completion. Escalate support tickets and engage with different teams across the wider department. Demonstrate willingness for constant learning. Requirements: Experience working within an IT Service Desk and a customer service background. Network troubleshooting experience. Experience supporting Microsoft operating systems, Active Directory and MS Exchange. Excellent problem-solving skills More ❯
IT Service Desk Engineer Suffolk Circa £30,000 On behalf of our client, we are seeking a Service Desk Analyst to join an established team to help support the smooth operation of IT Services across the organisation. The successful candidate will offer proven experience working within an … IT Service Desk environment or an IT Support related role. This is a fantastic opportunity to join a growing company that have created an excellent working culture and been nationally recognised for doing so. Responsibilities: Provide end user support remotely and virtually. Complete onboarding and offboarding processes for … to completion. Escalate support tickets and engage with different teams across the wider department. Demonstrate willingness for constant learning. Requirements: Experience working within an IT Service Desk and a customer service background. Network troubleshooting experience. Experience supporting Microsoft operating systems, Active Directory and MS Exchange. Excellent problem-solving skills More ❯
