1 of 1 IT Engineer Jobs in the Wirral

Job Title: 1st Line Support Engineer Location: Wirral (Full-Time Onsite) Industry: Managed Service Provider (MSP) Salary: £25-28k per annum (DOE) About the Role: We are looking for a proactive and customer-focused 1st Line Support Engineer to join our clients growing team based in the Wirral. As part of a dynamic Managed Service Provider, you … will be the first point of contact for our clients, providing technical support and troubleshooting across a wide range of IT systems and services. This is a full-time onsite position, ideal for someone who thrives in a fast-paced, team-oriented environment and is passionate about delivering high-quality IT support. Key Responsibilities: Serve as the first … support records Assist with user account administration (e.g., Microsoft 365, Active Directory) Maintain a professional, friendly, and helpful attitude at all times Requirements: Prior experience in a 1st line IT support role, ideally within an MSP environment Strong understanding of Windows OS (10/11), Office 365 products, and common desktop applications Experienced in Active Directory Basic networking knowledge More ❯